Questions and answers


Who are we?

We are the Wall coating company, based in the Manchester area, but with a network of accredited dealers across the UK. We are part of the official NEVER PAINT AGAIN group of companies, who have been in business since 1986.

How long have we been in business?

We have been doing this since the mid 1990’s and are a family owned business

What do we do?

We offer a range of exterior home improvements and house painting services. Our main service is the repair of houses and the application of high performance exterior wall coatings. They come in a range of colours and textures, plus we also offer a clear wall coating system.

Our work involves repairs to the building, if needed, such as rendering and repairs to render, damp proofing, repairs to cracks and hollow render, brickwork repointing, and repairs to pebbledashed walls.

Unlike paint, our wall coating systems offers superior protection against all kinds of weather, hot or cold, wet or dry, for a full exterior protection system.

Do you only paint houses during the warmer months?

No, no at all; unlike your local painter and decorator who will paint using water-based masonry paint, and only in nice weather, we use resin based exterior wall coatings, which can be applied all year round even during winter, up to a threshold of minus 5 degrees.

So yes, we can repair and paint the outside of your property, during ANY month of the year.

Are you insured?

Yes our teams are fully insured against any eventuality so you have complete peace of mind whilst we work on your home.

How much does your service cost?

We take each house on it’s own merits. No two jobs are ever the same. You can get a free quote when you contact us.

The cost of transforming your home exterior depends on how large the house is, the existing surface type and condition, and how much repair, if any, needs to be done. All this is worked out in a free written quote when we visit your house, at your request, to measure up and examine the house.

What types of house are suitable for an exterior wall coating?

Most British houses are suitable for our wall coating system, including brick (painted or bare), Pebbledash, stone, tyrolean, spar dash, harling or render. Our system is also suitable for listed and historic houses.

Can I view previous work and references?

This is possible by prior agreement. As we value our customers privacy, we are happy to show you previous work but that requires the permission of our customer, which can sometimes take time, or be met with refusal, but please ask.

What facilities do you require on site and do I need to be at the property?

As we work outside, no you do not to be stuck at home whilst we do the work. All we ever need is access to a source of water, and sometimes electricity. The occasional cup of tea for the men is always appreciated though!

If I get a quote from you, what does it include?

We always produce a written quote detailing all works needed to the house, measurements of the property, the colour you choose, and any special instructions. The price on the quote is fixed, not an estimate, so you will not have any nasty surprises at the end of the work.

What does your 20 year guarantee cover?

Our comprehensive written guarantee covers all aspect of the work and materials. An exterior wall coating applied to your house will stop penetrating damp, and will not fade, crack, chip or peel.

How do I contact you?

You can call us free, on 0800 970 4928 or use the CONTACT form using the menu at the top of this page.